Folk - Features, Pricing & What Users Say
Folk is a relationship CRM designed to help teams manage contacts and build stronger business relationships through an intuitive, user-friendly interface.
What Makes Folk Different
- Built as a "Relationship CRM" that transforms contacts into a living network rather than static data
- Focuses on ease of use and streamlined contact management for small to medium-sized teams
- Emphasizes automation features to reduce manual relationship tracking
- Designed with a modern, clean interface that requires minimal training
- Based in Paris, France with a lean team structure
Key Features
- Contact management with relationship tracking
- Pipeline and deal management for sales processes
- Automation tools to streamline workflows
- Team collaboration features for shared contact visibility
- Customizable fields and views for different team needs
- Integration capabilities with other business tools
- Activity tracking and relationship history
- Mobile access for on-the-go contact management
Pricing
Folk operates on a freemium pricing model, meaning a free tier is available with paid plans for additional features. Contact Folk for current pricing details and to see which plan fits your team's needs.
What Users Say
What users like:
- Simple, intuitive interface that doesn't require extensive setup or training
- Easy contact and relationship management without unnecessary complexity
- Strong customer service responsiveness
- Good value for money, especially for freelancers and small creative teams
Common complaints:
- Pricing structure may not scale competitively for growing teams
- Limited feature depth compared to some enterprise-level alternatives
- Feature set may feel basic for teams needing advanced customization
The Company
Folk was founded in 2020 and is headquartered in Paris, France. The company has between 51-200 team members. G2 rating data is not currently available for Folk.
Alternatives
- Pipedrive - Sales CRM focused on pipeline management and deal tracking with strong automation
- Attio - Modern CRM built for relationship-focused teams with customizable workflows
- HubSpot - All-in-one platform combining CRM, email, and marketing automation tools
- Monday CRM - Work OS with CRM capabilities designed for team collaboration
Frequently Asked Questions
What is Folk?
Folk is a relationship-focused CRM platform that helps teams organize, manage, and maintain business relationships. Rather than treating contacts as static database entries, Folk positions itself as a tool that turns contacts into an active network. The platform is built around simplicity - the interface is designed to be easy to learn and use without extensive onboarding. It works well for small teams, freelancers, and creative agencies that prioritize ease of use alongside core CRM functionality like contact management, deal tracking, and team collaboration.
How much does Folk cost?
Folk uses a freemium pricing model, which means you can use the basic version at no cost. Additional features and functionality are available through paid subscription tiers. The exact pricing details are not publicly listed, so you'll need to visit their website or contact their team directly to see current pricing and compare plans based on your team size and needs.
Is Folk worth it?
Based on user feedback, Folk delivers strong value for specific use cases. Users consistently highlight the ease of use and intuitive interface as major strengths, making it a good fit for teams that want a CRM without complicated setup. It appears to work particularly well for small teams, freelancers, and creative agencies. However, reviews note that pricing may not scale as competitively when teams grow larger, and the feature set is more focused than enterprise CRM platforms. The decision depends on whether your priority is simplicity and usability over advanced features or deep customization options.
What are the best Folk alternatives?
- Pipedrive - Best for teams focused on sales pipeline management with strong automation
- Attio - Best for relationship-driven teams wanting modern design and flexibility
- HubSpot - Best for teams needing an all-in-one platform with CRM, marketing, and sales tools
- Monday CRM - Best for teams using a work OS platform that includes CRM functionality