AgileCRM - Features, Pricing & What Users Say
AgileCRM is a customer relationship management system designed for small to medium-sized businesses that need affordable CRM software with built-in marketing automation tools.
What Makes AgileCRM Different
- All-in-one platform combining CRM, marketing automation, and sales tools in a single system
- Freemium pricing model allows users to test the software before paying
- Focus on affordability without requiring enterprise-level investment
- Feature-rich platform packed with tools typically found in more expensive solutions
- Built-in digital marketing automation capabilities alongside traditional CRM functions
Key Features
- Contact and lead management with centralized customer data storage
- Sales pipeline tracking and deal management tools
- Email marketing automation and campaign creation
- Task and activity tracking for team follow-ups
- Web forms and landing page builders for lead capture
- Integration capabilities with other business tools
- Mobile access for managing customers on the go
- Reporting and analytics dashboards
Pricing
AgileCRM operates on a freemium model, meaning a free version is available alongside paid plans. Contact AgileCRM for current pricing details and to see which plan fits your business needs.
What Users Say
What users like:
- Affordable pricing compared to competitor CRM platforms
- Comprehensive feature set packed into one system
- Suitable for small teams and growing businesses
- Good combination of ease of use and functionality
- Strong security standards for protecting customer data
Common complaints:
- Feature execution sometimes falls short of expectations despite broad feature availability
- Some users report inconsistency in how well different features work together
The Company
AgileCRM was founded in 2013 and is headquartered in Farmers Branch, Texas. The company has a team of 51-200 employees. G2 rating information is not currently available.
Alternatives
- Zoho CRM - A comprehensive CRM platform offering free and paid tiers with extensive customization options
- HubSpot CRM - A free CRM tool with sales, marketing, and service features designed for growing businesses
- Pipedrive - A sales-focused CRM built around visual pipeline management and deal tracking
- Freshsales - An affordable CRM with AI-powered lead scoring and built-in phone and email capabilities
Frequently Asked Questions
What is AgileCRM?
AgileCRM is a customer relationship management platform that combines traditional CRM functions with digital marketing automation tools. The software helps businesses manage customer interactions, track sales pipelines, automate marketing campaigns, and store centralized customer data. It serves small to medium-sized businesses looking for an affordable alternative to enterprise CRM solutions.
How much does AgileCRM cost?
AgileCRM uses a freemium pricing model, offering a free version with basic features. Paid plans are available for users who need additional capabilities and higher contact limits. Specific pricing details are not publicly listed - interested users should visit AgileCRM's website or contact their sales team to see current plan options and pricing.
Is AgileCRM worth it?
Whether AgileCRM is worth it depends on your business needs and budget. Users consistently mention that the platform offers good value for small to mid-sized businesses due to its affordable pricing and wide range of features. The software combines CRM and marketing automation in one system, which can reduce the need to purchase multiple tools. However, some users note that while the platform includes many features, the execution of certain features can be uneven. Businesses should evaluate whether the available features match their specific needs before committing.
What are the best AgileCRM alternatives?
Alternatives to AgileCRM include Zoho CRM for businesses wanting deep customization, HubSpot CRM for companies prioritizing ease of use and free tools, Pipedrive for sales teams focused on pipeline management, and Freshsales for businesses seeking AI-powered features at affordable prices.