Close - Features, Pricing & What Users Say
Close is an inside sales CRM platform that combines customer relationship management with built-in calling and email tools, designed for sales teams that want all their outreach tools in one place.
What Makes Close Different
- Built-in calling and emailing - no need for separate tools or integrations for basic outreach
- Focused on inside sales workflows - designed specifically for teams making calls and sending emails
- Real-time collaboration features - team members can see activity and updates instantly
- Custom fields and automation - adaptable to different sales processes and team structures
- Integration with popular tools - connects with existing software many teams already use
Key Features
- Dialer with call recording and voicemail drops
- Email integration with tracking and templates
- Contact and lead management with custom fields
- Activity tracking and call logs
- Lead scoring and pipeline management
- Task automation and workflow builders
- Sales reporting and analytics dashboards
- Team collaboration and activity feeds
Pricing
Close operates on a freemium model with both free and paid plans. Visit Close's pricing page for current pricing details and plan comparisons.
What Users Say
What users like:
- All-in-one platform reduces the need to switch between multiple tools
- Built-in calling features work well for teams focused on phone outreach
- Reasonable pricing compared to separate CRM and calling solutions
- Good for small to mid-sized sales teams getting started with CRM
Common complaints:
- Learning curve for new users setting up custom fields and automation
- Some users report the interface feels crowded with many features available
- Limited review data available for Close in major software review databases
The Company
Close was founded in 2013 and is based in San Francisco, United States. The company has a team of 51-200 employees. G2 rating information was not available at the time of this writing.
Alternatives
- AgileCRM - CRM software with customer relationship management features and workflow automation
- Attio - Modern CRM with a flexible data model built for custom sales processes
- Capsule - Streamlined CRM designed to keep sales processes simple and organized
- Brevo - Full CRM suite with email, automation, and customer management tools
Frequently Asked Questions
What is Close?
Close is a CRM platform built specifically for inside sales teams. It combines contact management, calling, and email in one tool so sales reps don't need to switch between separate applications.
How much does Close cost?
Close offers a freemium pricing model with free and paid plan options. Visit Close's website for detailed pricing information and to see which plan fits your team's needs.
Who is Close best for?
Close works well for inside sales teams and small to mid-sized companies that rely heavily on phone calls and emails to reach prospects. It's ideal for teams that want calling and email built into their CRM rather than using separate tools.
What are the best Close alternatives?
Popular alternatives include AgileCRM for comprehensive CRM features, Attio for flexible customization, Capsule for simplicity, and Brevo for a full CRM suite with email and automation capabilities.