Slack - Features, Pricing & What Users Say
Slack is a team communication platform that uses channels and direct messaging to help groups organize conversations and stay connected in one place.
What Makes Slack Different
- Channel-based messaging that organizes conversations by topic, project, or team rather than mixing everything into one inbox
- Message search and history that lets teams find past conversations and decisions
- Integration with hundreds of other business tools and apps
- Instant message delivery with consistent notifications across devices
- Clean, simple design that new users can learn quickly
Key Features
- Channels for organizing team conversations by subject, project, or department
- Direct messaging for one-on-one or small group conversations
- Message threads that keep replies organized under parent messages
- File sharing and storage within conversations
- Search function to find past messages and files
- Notifications that alert users to important messages
- Integration connections with other software tools
- Mobile and desktop apps for access from different devices
Pricing
Slack offers multiple pricing plans. Contact Slack for current pricing and plan details at https://slack.com.
What Users Say
What users like:
- Fast and reliable messaging with instant delivery across all devices
- Clean, easy-to-learn interface that new team members can start using right away
- Strong messaging features that organize conversations well
- Good for small to medium-sized businesses managing team communication
Common complaints:
- Pricing can be expensive, especially for larger teams or organizations
- Limited review data available for detailed complaint analysis
The Company
Slack was founded in 2009 and is headquartered in San Francisco, United States. The company has a team of more than 1,000 employees. A G2 rating is not currently available for this tool.
Alternatives
- Microsoft Teams - Team communication platform built into Microsoft 365 with chat, video calls, and file sharing
- Discord - Community chat platform with channels and voice features, originally built for gaming but used by many teams
- Pumble - Team messaging platform designed as an alternative to Slack with similar channel-based communication
- Google Chat - Simple messaging tool integrated with Google Workspace for direct messages and group conversations
Frequently Asked Questions
What is Slack?
Slack is a team communication platform that organizes workplace conversations into channels based on topics, projects, or departments. Instead of using email for every discussion, teams use Slack to have faster, more organized conversations. The platform includes direct messaging for one-on-one talks, the ability to search past messages, file sharing, and connections to hundreds of other business tools. Teams access Slack through web browsers or mobile and desktop apps.
How much does Slack cost?
Slack offers different pricing plans for different team sizes and needs. The exact current pricing is not publicly listed in standard directories. For the most accurate pricing information, visit Slack's website or contact their sales team directly.
Is Slack worth it?
Whether Slack is worth the investment depends on team size, budget, and communication needs. Users report that the platform works well for small to medium-sized businesses and praise its fast messaging, easy-to-learn design, and reliable notifications. Some users note that pricing can add up, particularly for larger organizations. Teams should compare Slack's cost against their budget and consider whether their communication needs match what Slack offers before committing to a plan.
What are the best Slack alternatives?
Popular alternatives to Slack include Microsoft Teams (which integrates with Microsoft 365), Discord (a community chat platform), Pumble (designed as a Slack alternative), and Google Chat (integrated with Google Workspace). Each option has different pricing, features, and strengths depending on what a team needs most.