Loom - Features, Pricing & What Users Say
Loom is an asynchronous video communication platform that lets users record, edit, and share videos directly from their browser - designed for teams that need quick explanations, training materials, and video messages without scheduling meetings.
What Makes Loom Different
- Browser-based recording - Capture your screen, camera, or both without downloading software
- Instant sharing - Generate shareable links immediately after recording with no upload wait times
- Asynchronous workflow - Send videos that people watch on their own time instead of scheduling live calls
- Built-in editing - Trim, add transcripts, and customize videos without leaving the platform
- One-click integration - Embed videos directly into emails, Slack messages, and web pages
Key Features
- Screen and camera recording with simultaneous capture options
- Automatic transcript generation for accessibility and searchability
- Video trimming and editing tools within the platform
- Customizable player with branding options
- Click and scroll highlighting to direct viewer attention
- Shareable links with optional password protection
- Analytics showing who watched and how much they engaged
- Keyboard shortcut library for faster recording
Pricing
Loom operates on a freemium model with both free and paid plans available. Visit loom.com for current pricing.
What Users Say
What users like:
- Simple, intuitive interface that requires minimal learning curve
- Ability to record and share videos quickly without technical setup
- Fast access to recording from any browser tab or screen
- Clean design with useful annotation and highlighting features
Common complaints:
- Customer support responsiveness and helpfulness could improve
- Renewal terms and policies are not always user-friendly
The Company
Loom was founded in 2016 and is headquartered in San Francisco, United States. The company has a team of 201-500 employees.
Alternatives
- Tella - Screen and audio recording tool with automatic editing built in
- Wistia - Video hosting platform with detailed analytics on viewer engagement and interaction
Frequently Asked Questions
What is Loom?
Loom is a browser-based video recording tool that captures your screen and camera, then generates a shareable link instantly. Users can record explanations, training videos, or messages without installing software.
How much does Loom cost?
Loom offers both free and paid subscription plans. Visit loom.com to see current pricing options and feature comparisons.
Who is Loom best for?
Loom works well for remote teams, customer support departments, educators, and anyone who needs to send video explanations instead of typing long messages or scheduling calls. It's especially useful for onboarding, product walkthroughs, and asynchronous team communication.
What are the best Loom alternatives?
Tella offers screen and audio recording with automatic editing; Wistia provides video hosting with detailed engagement analytics; both serve similar use cases with different feature focuses.